Employee Reservation Management (m/f/d)
PASSION. TEAMWORK. ENTHUSIASM.
GIVING OUR ALL IS IN OUR NATURE.
We are a time-honored, innovative 5-star hotel in the picturesque Salzburg region, overlooking the impressive Leogang Mountains, and we’re looking for you as a
Reservation Management Associate (m/f/d)
to join our Krallerhof team.
Do you inspire others with your professional expertise and warm demeanor? Even in stressful situations, do you keep your cool and find the right answers to our guests’ questions and concerns?
Then let’s work together to create a 5-star atmosphere of well-being for our guests!

YOUR RESPONSIBILITIES
To help you get to know the Krallerhof and our guests well, we’ll provide you with a training period of up to four weeks at the front desk—depending on your experience. After that, you’ll take on the following tasks:
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You’ll work with our hotel software, “Elite”
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You’ll communicate with our guests via “Brandnamic”
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You’ll handle daily correspondence using the available communication tools (phone, fax, email, online booking systems)
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You’ll enter the relevant data into the booking system
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You’ll create package and custom offers by making business-savvy selections from the available options
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You process and enter scheduled options according to

WHAT YOU’LL BRING TO THE TABLE
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You have completed vocational training in the upscale hospitality industry
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Ideally, you have already gained some professional experience
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You enjoy working independently, are organized, and are guest-oriented
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Your strengths include the ability to work well in a team, a sense of responsibility, and the ability to handle pressure
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You value a neat and professional appearance and good manners
- You are fluent in spoken and written German and can communicate very well in English
IN RETURN, WE OFFER YOU
A deep passion for our work, mutual understanding, and a strong team spirit are the foundation of our shared success. That’s why we do everything we can to create a welcoming atmosphere for you, too.
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Depending on availability, you’ll live in affordable staff housing and enjoy free full board
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Youcan work out atthe employee gym anytime. Our family sauna and indoor pool are available to you free of charge during team hours
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During your work hours, your children will be lovingly cared for at the “Krallis Club” at no cost—whether during school breaks or on a long-term basis
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You’ll be provided with high-quality, modern work uniforms .
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If you refer qualified friends or acquaintances to our team, we’ll thank you with a “Bring a Friend” bonus
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Your parents and siblings receive a 50% discount on stays at the Krallerhof
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You’ll receive a 50% discount on stays at our partner properties in the Best Alpine Wellnesshotels network
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You’ll enjoy additional discounts in the region, including discounted ski passes and season passes through the AlpinCard
The minimum wage is set by the collective bargaining agreement for the hotel and restaurant industry in the State of Salzburg. We value your contributions—that’s why we’re willing to pay above the minimum, with compensation based on your professional experience and qualifications.
Would you like to help shape the future with us? We look forward to receiving your application!
More job offers
Contact person
Jacqueline Ronacher
team@krallerhof.com
+43 6583 8246 - 611
