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Spa/Wellness Receptionist (m/f/d)

  • Krallerhof - Leogang
  • Refugim - SPA
  • Part-time
  • By arrangement

PASSION. TEAMWORK. ENTHUSIASM

 

Create a sense of well-being at the highest level—with a focus on longevity and regeneration.

We are a family-run, innovative 5-star hotel in the picturesque Salzburg region, overlooking the impressive Leoganger Steinberge mountains, and we’re looking for you as a

Spa/Wellness Receptionist (m/f/d)

to join our Krallerhof team.

Do you want to inspire our guests with your enthusiasm for the luxury hospitality industry and the spa sector, and offer them a place where longevity and regenerative health come to life? Then an exciting opportunity awaits you here: Join our spa and wellness team and welcome our guests with warmth, professionalism, and genuine passion.

 

Apply now

YOUR RESPONSIBILITIES

  • Providing a friendly welcome to our domestic and international guests in our spa areas

  • Providing proactive support and advice on all wellness and spa-related inquiries

  • Selling treatments and products and providing professional advice to our spa guests

  • Actively implementing measures to meet sales targets

  • Managing orders in consultation with spa management

  • Scheduling appointments for our (cosmetic) treatments and massages

  • Scheduling of massage therapists, estheticians, and fitness trainers Scheduling appointments for our (cosmetic) treatments and massages and entering them into the booking system

  • Ensuring compliance with and monitoring our quality standards, and handling guest complaints and feedback

 

WHAT YOU BRING TO THE TABLE

  • Demonstrable professional experience in a comparable position

  • Specialized training in tourism and first aid training is a plus

  • Communicative and approachable demeanor

  • A guest- and service-oriented mindset and approach

  • Enjoyment of interacting with guests in the luxury hospitality industry

  • Well-groomed appearance and excellent manners

  • Very good communication skills in German and English

 

IN RETURN, WE OFFER YOU

A deep passion for our work, mutual understanding, and a strong team spirit form the foundation of our shared success. That’s why we do everything we can to create a welcoming atmosphere for you as well.

  • You’ll receive affordable staff housing ( subject to availability) and free parking near the hotel

  • We provide you with fresh, full board every day at no cost (even on your days off)

  • Our location is perfect for days of skiing, biking, and hiking, as well as a wide variety of other activities

  • You can rente-bikes, bicycles, and skis right on-site with a 50% discount

  • Do you have children? We offer free childcare during school breaks or on a long-term basis.

  • For a discounted price of €85 per season, you can purchase the LöwenAlpinCard and enjoy great benefits (For example, you can ride the mountain railway to Asitz once a day for free—with or without your bike—get free admission to the outdoor pool, and use the local shuttle bus at no cost)

  • Additional discounts await you at the mountain railways and various partner businesses (discounted ski tickets, flowers, sports equipment, regional food products, and much more)

  • You’ll receive discounts on our treatments and when purchasing cosmetic products at our Refugium

  • Our tennis courts are available to you free of charge

  • You’ll receive generous discounts on hotel stays for your family members and at our partner hotels—50% off for you and your companion

  • Our modern fitness area, family sauna, and indoor pool are available to you free of charge (during staff hours)

  • Your health is important to us, so you can participate in our Kraller-Fit classes to stay in shape (e.g., CrossFit, Kinesis, e-bike tours, and more)

  • We want to shape the future together with you, so we offer continuing education programs and personal development opportunities ( e.g., German language courses, career paths within the company, personality development training, professional development courses, and more)

  • We’ll provide you with high-quality, modern work uniforms

  • If you refer qualified friends or acquaintances to our team, we’ll thank you with “Bring a Friend” bonuses

  • Team spirit is important to us, which is why we organize regular events for you to participate in

  • You’ll work under a permanent contract with 14 monthly salaries (pro-rated according to the collective bargaining agreement) at a year-round operation

The minimum salary is set by the collective bargaining agreement for the hotel and restaurant industry in the State of Salzburg. We value your performance—which is why we’re willing to pay above the minimum, depending on your professional experience and qualifications. If you’d like to help shape the future with us, please send us your application.

We look forward to hearing from you!

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